We love our products and want you to love them, too. If for any reason you don’t, please initiate a return within 60 days of your ship date.
It must be purchased directly from Hatch.co within 60 days
If possible, please return all items in their original packaging
You assume the risk of loss or damage during return shipping
Enjoying your dreamy free trial? No action is required for your membership to renew and keep your nights restful. To cancel your Hatch Sleep Membership, check out our help doc here
Third party purchase? Products purchased from a third party must be returned to that seller according to the store’s policy. Please contact that seller for assistance with your return.
Broken device? For support with or replacement of a broken/defective product please visit our Warranty Information page.